ITRenew offers the most comprehensive, end-to-end enterprise IT lifecycle solutions available. We are your partner in developing your IT asset management strategy and decommissioning process.
Managing reverse supply chain is one of the most challenging aspects of running a business, whether you are manufacturer, an OEM or the end user customer. At ITRenew we understand the complexity and diversity of the reverse flow of products, and we have built custom solutions for each of these customer segments, allowing them to outsource reverse logistics to us and focus on their core business.
For Manufacturers: In the Enterprise and Consumer Electronic industry, it is safe to assume that at least 5% of product sold products will be returned for one reason or another. The in-flow and processing of these products can be quite burdensome and costly for manufacturers. By leveraging our many years of experience in handling used products, testing, screening, repair and refurbishment, we are able to transform an operational headache into a revenue-generating solution for our customers. ITRenew acts as the receiving entity of all returned products from OEM or direct end-user customers. We then process each item according to manufacturer requirements. Additionally, we can provide this service worldwide, which is a huge benefit to multi-national manufacturers.
For OEMs: Reverse logistics is the toughest on OEMs as they manage the inflow of defective products from their customers (end-users), as well as the outflow of defective products back to manufacturers for credit and/or replacement. As the middleman, the OEM is required to handle issues related to product returns, trade-in programs, warranty returns and more. ITRenew can manage all aspects of this vendor management process, removing the burden from the OEM.
End Users: Large enterprise organizations that purchase a high volume of products often are faced with great challenges in how they manage the returns process of defective goods for replacement or credit. Since the organizations often do not have the resources, nor do their end users have the expertise, to handle this process, ITRenew can serve as their return management vendor for the entire returns process.
Services provided under ITRenew’s Returns Management offering include:
- Product Screening and Testing
- Repair and Refurbishment
- Replacement and Spare Parts Management
- Inventorying and Warehousing
- Database Management
- Product White-labeling
- Product Sales w/ITRenew Warranty
- Product De-Serialization and Re-Serialization
- De-labeling & Re-labeling
- Warranty Obligation Transfer
ITRenew has many years of experience helping large enterprise customers, banks and OEMs manage their lease programs, which can lead to unexpected cost if not properly planned or executed. Our lease management services ease the burden of terminating lease agreements and the operational headache of processing returned assets. Returning items on lease can be a time-consuming and costly activity for many end-users. Receiving leased enterprise equipment can create similar challenges for lessors, who often lack the space or the resources to process the equipment.
Services provided under ITRenew’s Lease Management offering include:
- Asset Decommissioning
- Data Sanitization
- Asset Spec Verification
- Logistics Services
- Staging and Warehousing
- End-User Lease Buyout Program
- Receiving and Inventorying
- Screening and Testing
- Asset Refurbishment
- Asset Remarketing
To learn more about hassle-free reconciliation services and maximizing the residual value of retired equipment, contact us.
Our ITAD specialists provide extensive test and refurbishing services across a diverse classification of products. ITRenew has developed proprietary testing tools and processes to increase test yields, increase efficiency and productivity, and recover the highest percentage of defective products. Amongst the more stringent tests in the industry, we often deploy an internally designed 21-point check on applicable assets. ITRenew has an industry leading 0.02% return rate on all products processed.
ITRenew specializes in the following product classes:
- Servers (Dell, HP, IBM)
- Storage Arrays (EMC, Hitachi Data Systems, NetApp, Oracle)
- Networking Equipment (Cisco, F5, Force10, Juniper Networks)
- Tablets (Apple, Samsung)
- Hard Disk Drives (HDDs)
- Memory DIMMs
Redeployment of enterprise equipment is often a strategic decision. As IT budgets become tighter and environmental responsibility joins the forefront of corporate priorities, the option of redeploying end-of-life assets internally within a company becomes increasingly appealing. As your strategic ITAD partner, ITRenew will – for each asset – receive, data sanitize, fully test, repair and refurbish if needed, repackage, and redeploy at the customer’s request for a low fee that is usually a fraction of a typical IT refresh budget.
With worldwide locations in twelve countries, ITRenew’s global footprint offers inventory management services for manufacturers and OEMs seeking a partner who can handle spare and replacement parts, new products for distribution, provide expertise in inventory/channel management, and minimize operational costs.
ITRenew’s global reach also provides warehousing and storage space at any of its twelve worldwide locations for customers requiring storage of their assets. Each fully insured facility is a high security environment with employee badge access, background checks on each employee, HD surveillance technology, and alarm systems.