“ITRenew is committed to providing quality products and services for all customers in a timely, accurate and professional manner.”

The objective of our Quality Management System (QMS) are simple:

• Providing a safe and healthful workplace and ensure that personnel are properly trained and have appropriate safety and emergency equipment.
• Consistently provide products and services that meet or exceed customer and applicable regulatory requirements.
• Aim to enhance customer satisfaction through effective application of quality processes.
• Meet or exceed all applicable regulatory requirements and other quality requirements to which ITRenew subscribes.
• Conduct rigorous audits of ITRenew's compliance with this policy and periodically review the status of Quality Management System.
• Strive to continually improve ITRenew's quality management system and performance.
• Set an example in leadership in the field of quality management.

Every employee on ITRenew's premise is expected to follow this policy to report any quality or customer satisfaction concerns to ITRenew management.  Manager is expected to take prompt action.